From Support Engineer to Office Manager: A Career Built at AVT Reliability®
When I joined AVT Reliability® in April 2022, I started out as a Support Engineer for our Machine Sentry® software and hardware. From day one, I was welcomed by a knowledgeable, collaborative team that helped me quickly get up to speed and thrive in my role. The support and trust I received gave me the confidence to push myself—taking on Machine Sentry® training responsibilities, working directly with customers, and developing both my technical and professional skills.
What truly sets AVT Reliability® apart is the way the company nurtures growth. Within just 18 months, I was given the opportunity to step into a management position. Today, I proudly serve as Office Manager, where I oversee our day-to-day logistics and operations to ensure everything runs smoothly and efficiently.
But that’s just one part of what I do. I’m also a lead trainer for Machine Sentry®, helping shape our internal training methods and delivering hands-on sessions to clients around the world. I work on software support and development, and play a key role in implementing routine condition monitoring programmes across global industries. Whether it’s mentoring new talent or helping customers on their reliability journey, I’m constantly learning and growing in a role that challenges and inspires me.
If you’re looking for a place where hard work is recognised, talent is developed, and career progression is a reality, AVT Reliability® is the place to be. My journey is proof that with the right support, the possibilities here are limitless.
Matt Blackburn – Office Manager
